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Active Volunteer FAQ If I am sick and unable to make it to a volunteer shift, what do I do?

Please call or email your volunteer supervisor at your program site as soon as possible to let them know you will be unable to attend your scheduled shift.

Active Volunteer FAQ Emails from the volunteer portal are going to my junk folder or are not getting through my email filters. What should I do?

After receiving an email from our volunteer coordinator, add their email address to your device's contacts.

After completing your profile, please add our send address to your safe sender list to ensure you get important volunteer information and news from the volunteer coordinator, including background check requirements. The address for our volunteer coordinator is Volunteer@CatholicCharitiesWichita.org.

Active Volunteer FAQ How do I record my volunteer hours?

Volunteers record their hours by punching in and punching out for each scheduled shift. If you need assistance or training on how to record your hours, please contact the volunteer supervisor at your program site.

Individual Volunteer FAQ What is the minimum time commitment to volunteer?

Commitment varies by role. Some positions are one-time events for a few hours, while others require ongoing involvement, typically ranging from two to four hours. The volunteer coordinator can provide more information based on the opportunity.

Individual Volunteer FAQ Is there an age requirement?

Age requirements vary by program, but all individuals must be at least 15 years old to volunteer without a parent or guardian. However, minors must still have their parent or guardian's signature on the forms. Persons less than 15 years old must volunteer with their family or a group. Children must be at least five years old and in kindergarten to volunteer.

Individual Volunteer FAQ Do I qualify to volunteer with Catholic Charities?

Eligibility varies for each program. Unfortunately, Catholic Charities is unable to accommodate the following people in its volunteer program: 

  • Persons convicted of a felony that involved burglary, fraud or violence toward any person
  • Court-mandated volunteers
  • Volunteers who wish to serve instead of paying a court fine
  • Children under five years 
  • Youth without adult supervision must be at least 15 years old

Individual Volunteer FAQ Why do I need to create a volunteer profile?

Creating a volunteer profile allows us to contact you, process your background checks and track your volunteer hours. You may also view and register for new volunteer opportunities through the system.

Individual Volunteer FAQ What training is required?

All individual volunteers who serve more than once a year with persons in Catholic Charities programs must complete VIRTUS training before volunteering. Minors do not need to complete VIRTUS. After passing all background checks, volunteers also complete a short orientation. 

Minors aged 16-18 who wish to continue volunteering after they turn 18 must complete VIRTUS training before their 18th birthday.

Register for VIRTUS Training

Individual Volunteer FAQ What is VIRTUS?

VIRTUS training is a three-hour, in-person safe-environment training about how to be aware of and protect young people from child abuse. VIRTUS training is required for the protection of the vulnerable people we serve, including senior citizens, children and adults with severe disabilities.

Register for VIRTUS Training